Cancellation Policy:
Please be courteous and understand that when you do not cancel an appointment that you are unable to keep in a timely fashion, it may prevent other patients from receiving the care that they need. We require that you cancel an appointment one day prior to your appointment date. Any appointment canceled or missed without one day’s notice will result in a $25 charge to the credit card on file ($75 if it’s the initial appointment to our office). A second incident will result in a $50 charge. If you can keep your appointment date and only need to move to an alternate available time, there will not be any charge.
We make it easy as possible to contact us to cancel an appointment:
-Call our office (518) 869-8000 and LEAVE A VOICEMAIL. As long as your voicemail was left the day before your appointment, there will not be any charge. If you call but do not leave a voicemail, you will be charged for your missed appointment.
-Message us on our business Facebook or Instagram page.
-Email the front desk at info@HHChiropracticCenter.com
-Message us through our website HHChiropracticCenter.com
If you are sick and are able to provide a doctor’s note, you will not be charged for a missed appointment.